Privacy Policy

Lauren Biggs Photography

Effective Date: September 2025

Lauren Biggs Photography (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with us, including through our website, social media, and photography services.

1. Information We Collect
We may collect the following types of personal information:

Your name, email address, phone number, and postal address

Event details (e.g., wedding dates, locations, schedules)

Payment information (processed securely through third-party providers)

Images, videos, and other media captured during our photography sessions

Information you provide through enquiries, bookings, or contact forms

We only collect personal information necessary to provide our services and run our business.

2. How We Collect Information
We collect personal information when you:

Complete booking forms or sign contracts

Make payments for our services

Engage with our social media or marketing campaigns

We may also collect information automatically through cookies when you visit our website.

3. How We Use Your Information
Your personal information is used for:

Providing and managing our photography services

Communicating with you about bookings, updates, and promotions

Processing payments and issuing invoices

Delivering images, galleries, and products

Improving our website and services

We will only use your personal information for the purposes for which it was collected unless authorised by you or required by law.

4. Disclosure of Your Information
We may share your personal information with:

Trusted third-party service providers (e.g., printing labs, online gallery platforms, payment processors)

Professional contractors assisting in delivering services (e.g., second photographers, editors)

Legal, regulatory, or enforcement authorities when required by law

We will never sell or rent your personal information to third parties.

5. Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Digital files may be stored on secure servers, cloud platforms, or external hard drives.

Access to personal information is limited to authorised personnel only.

6. Photography and Consent

By engaging our services, you consent to us capturing and storing photographs of you and/or your event.

We will always seek your consent before using images for marketing, portfolio, or social media purposes.

If you do not wish for your images to be used in this way, please notify us in writing.

7. Access and Correction
You have the right to:

Request access to the personal information we hold about you

Request corrections if your information is inaccurate or outdated

Please contact us via the details below to make a request. We will respond within a reasonable timeframe.

8. Cookies and Website Tracking
Our website may use cookies and analytics tools to:

Improve website functionality

Monitor website performance

Deliver targeted marketing

You can adjust your browser settings to refuse cookies, but this may affect your browsing experience.

9. International Data Transfers

Some third-party providers we use (e.g., cloud storage, gallery platforms) may store data overseas. We take reasonable steps to ensure these providers comply with Australian privacy standards.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be published on our website with the revised effective date.

11. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our handling of your personal information, please contact us:

Lauren Biggs Photography

Email: laurenbiggsphotography@gmail.com

Website: https://www.laurenbiggsphotography.com.au

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au